USCGC WASHINGTON (WPB-1331) 

Apra Harbor, Guam

Ombudsman

Ellen Upton

Email: cgcwashington.ombudsman@gmail.com

Ombudsmen are appointed by their respective command and expected to understand and support command policy and effectively work with command and the active duty Coast Guard members and families.

Unit Ombudsmen are volunteers and are usually a spouse, reservist or auxiliarist.

The role of the Ombudsman is to refer families to appropriate sources of assistance in resolving family related questions.

Attributes of the role of the Ombudsman include:

1. Familiarity with Coast Guard missions, organizations and traditions
2. Ability to articulate family member concerns and serve as an advocate
3. Ability to direct persons with family concerns to appropriate Coast Guard or community resources